Charges are easy to miss
Duplicate lines, rate mismatches, fuel-surcharge differences, and unsupported accessorials can hide inside routine invoice review.
Freight invoice audit and recovery
Freight invoices hide costly mistakes. Bring the proof together.
For finance and freight teams reviewing at least 100 invoices a month across multiple carriers. CargoMends compares invoice lines with available rates and shipment records, then helps your team review supported issues and prepare grounded disputes.
Start with historical PDF or CSV invoices and supporting records. A human reviews every finding.
Sample review Illustrative data
Sample invoice line
Detention chargeINV-10476 · Carrier invoice$842.50 sample amount at risk
Evidence connected
Invoice linePresent
Rate or event recordCompare
Missing evidenceReview
The problem
The invoice is in one place. The proof is somewhere else.
Freight charges are difficult to challenge when the rate card is in a shared drive, the appointment record is in a TMS, and the carrier conversation is buried in email.
A finding needs context
The invoice alone rarely proves whether detention, demurrage, storage, waiting time, or another charge is valid.
Manual follow-up loses momentum
Without a clear packet, owner, deadline, and response trail, small recoveries become tomorrow’s spreadsheet task.
The CargoMends approach
Recover with evidence, not guesswork.
CargoMends creates a reviewable path from completed load to confirmed recovery. It works alongside the ERP, TMS, email, and carrier processes your team already uses.
Bring in the record
Upload freight invoices and supporting evidence as PDF or CSV. Originals remain preserved for review.
Connect the evidence
Supported checks compare invoice lines with available rates, shipment references, and operational events.
Review the finding
See the reason, amount at risk, confidence, source references, and missing evidence before deciding.
Move valid work forward
Approve a finding, prepare a dispute packet and email draft, then track carrier response and confirmed recovery.
What the workspace supports
A focused control layer for freight value.
The first release is deliberately narrow: enough workflow to make real files useful, with a human reviewer before external action.
Find supported discrepancies
Surface duplicate charges, rate mismatches, fuel-surcharge mismatches, unsupported detention or demurrage, unauthorized accessorials, and shipment-reference mismatches when the evidence supports a finding.
Explain why it matters
Every finding carries a reason, calculation, confidence, linked source evidence, and missing-evidence context for the reviewer.
Keep approval explicit
Reviewers can approve, reject, dismiss, request information, add notes, and preserve the decision history.
Prepare the dispute
Create a concise dispute packet and email draft with the invoice, requested credit, evidence references, and attachments.
Preserve the original
Source files stay linked to extracted values and findings so the audit trail does not depend on an unexplained summary.
Separate suspected from recovered
Track approved, submitted, promised, and confirmed amounts separately so reporting does not turn a possibility into a result.
Who should book a pilot-fit call
Start with the freight records you already have.
CargoMends is aimed at finance/AP and freight teams with at least 100 invoices a month, multiple carriers or recurring accessorials, and access to historical invoices and shipment records. The initial target is companies with roughly $5M–$30M in annual freight spend.
Start with historical PDFs, CSVs, and available supporting evidence; no ERP or TMS integration is required for an initial review.
A finance or logistics reviewer stays in control of every finding and dispute.
We scope a pilot around the invoice volume and evidence your team can provide.
Straight answers
What CargoMends does—and does not—promise.
Does CargoMends replace our TMS or ERP?
No. The product is designed to work alongside existing finance, ERP, TMS, email, and carrier processes during the first release.
Does it submit disputes automatically?
No. It prepares a dispute packet and email draft for human review. The customer sends it through the normal process.
Can every freight charge be audited?
No. Coverage depends on the supported charge type and the evidence available. If evidence is missing, the finding should stay incomplete rather than become a guess.
How do we start?
Create a workspace or sign in, then begin with a real invoice set and the supporting records your team already uses.
Simple commercial model
Plans tied to freight workflow, not seats.
These are the monthly plan values used by CargoMends billing. Paddle shows the final checkout, taxes, and any applicable trial terms before payment.
First five accepted organizations · 5 places available
Founding Paid Pilot
Up to 50 historical freight invoices from one or two agreed carriers. Human-reviewed findings linked to evidence, plus dispute-ready documentation. Delivery within 14 calendar days after the complete agreed document set is received.
The fee covers processing, review, and delivery; the sample may contain no discrepancies. No recovery fee applies during the pilot. Continue to Starter after completing and paying for the pilot and the same organization receives a one-time $750 credit against its first Starter charge.
Apply for the founding pilotStarter
For one finance team reviewing a focused monthly invoice set.
- 100 invoices / month
- 25 dispute packets / month
- 1 workspace
- 5% fee on confirmed recovered value
Growth
For multiple workspaces and a recurring recovery workflow.
- 500 invoices / month
- 100 dispute packets / month
- 3 workspaces
- 3% fee on confirmed recovered value
Scale
For high-volume freight teams with an agreed operating plan.
- Unlimited invoices
- Unlimited dispute packets
- 10 workspaces
- 2% fee on confirmed recovered value
Prefer to validate fit before choosing a monthly plan? Book a pilot-fit call to discuss a scoped review of historical invoices and available evidence. You can also reach us at support@cargomend.com.
Start with the evidence you have
Make the next freight review easier to defend.
Bring one workflow together: invoice, evidence, decision, dispute, and confirmed recovery.