Charges are easy to miss
Duplicate lines, rate mismatches, fuel-surcharge differences, and unsupported accessorials can hide inside routine invoice review.
Freight invoice audit and recovery
Freight invoices hide costly mistakes. Bring the proof together.
CargoMend helps finance and logistics teams find suspicious freight charges, understand the evidence, and prepare a grounded dispute before valid recovery opportunities disappear.
Start with the PDF and CSV files you already have. Human review stays in control.
Review workspace Evidence first
Invoice line under review
Detention chargeINV-10476 · Carrier invoice$842.50 amount at risk
Evidence connected
Invoice linePresent
Rate or event recordCompare
Missing evidenceReview
The problem
The invoice is in one place. The proof is somewhere else.
Freight charges are difficult to challenge when the rate card is in a shared drive, the appointment record is in a TMS, and the carrier conversation is buried in email.
A finding needs context
The invoice alone rarely proves whether detention, demurrage, storage, waiting time, or another charge is valid.
Manual follow-up loses momentum
Without a clear packet, owner, deadline, and response trail, small recoveries become tomorrow’s spreadsheet task.
The CargoMend approach
Recover with evidence, not guesswork.
CargoMend creates a reviewable path from completed load to confirmed recovery. It works alongside the ERP, TMS, email, and carrier processes your team already uses.
Bring in the record
Upload freight invoices and supporting evidence as PDF or CSV. Originals remain preserved for review.
Connect the evidence
Supported checks compare invoice lines with available rates, shipment references, and operational events.
Review the finding
See the reason, amount at risk, confidence, source references, and missing evidence before deciding.
Move valid work forward
Approve a finding, prepare a dispute packet and email draft, then track carrier response and confirmed recovery.
What the workspace supports
A focused control layer for freight value.
The first release is deliberately narrow: enough workflow to make real files useful, with a human reviewer before external action.
Find supported discrepancies
Surface duplicate charges, rate mismatches, fuel-surcharge mismatches, unsupported detention or demurrage, unauthorized accessorials, and shipment-reference mismatches when the evidence supports a finding.
Explain why it matters
Every finding carries a reason, calculation, confidence, linked source evidence, and missing-evidence context for the reviewer.
Keep approval explicit
Reviewers can approve, reject, dismiss, request information, add notes, and preserve the decision history.
Prepare the dispute
Create a concise dispute packet and email draft with the invoice, requested credit, evidence references, and attachments.
Preserve the original
Source files stay linked to extracted values and findings so the audit trail does not depend on an unexplained summary.
Separate suspected from recovered
Track approved, submitted, promised, and confirmed amounts separately so reporting does not turn a possibility into a result.
Built for the work between finance and operations
Keep your systems. Make freight review easier to prove.
CargoMend is designed for importers, distributors, manufacturers, retailers, and 3PLs that already manage freight through a mix of systems, documents, and people.
Works alongside an existing ERP or TMS during the first release.
Supports PDF and CSV intake plus supporting shipment evidence.
Does not submit disputes or make legal determinations without explicit human action.
Straight answers
What CargoMend does—and does not—promise.
Does CargoMend replace our TMS or ERP?
No. The product is designed to work alongside existing finance, ERP, TMS, email, and carrier processes during the first release.
Does it submit disputes automatically?
No. It prepares a dispute packet and email draft for human review. The customer sends it through the normal process.
Can every freight charge be audited?
No. Coverage depends on the supported charge type and the evidence available. If evidence is missing, the finding should stay incomplete rather than become a guess.
How do we start?
Create a workspace or sign in, then begin with a real invoice set and the supporting records your team already uses.
Start with the evidence you have
Make the next freight review easier to defend.
Bring one workflow together: invoice, evidence, decision, dispute, and confirmed recovery.